1. Find products
Open the Marketplace, navigate available categories or use search to narrow the selection. Product cards lead to detail pages where you can compare information such as the item description, model, price, currency and displayed availability. Not all sources provide identical information.
2. Build your cart
Add eligible products to your shopping cart and review all items before checking out. A single cart can contain products displayed from different sources, but fulfillment arrangements, stock and shipping eligibility can differ among items. Remove unwanted or ineligible items before continuing.
3. Sign in and enter delivery details
Use the customer account flow to sign in or register, then enter a complete recipient name, email and delivery address. The checkout checks the destination and may request a live shipping quote. An unavailable quote or restricted item can stop checkout rather than invent a shipping rate.
4. Pay using the available secure checkout
When the card payment service is configured, ConnectSeller starts a Stripe-hosted checkout session for the recorded order. Review the final amount and currency. Returning to ConnectSeller after the payment step does not, by itself, confirm a successful payment; the order should reflect provider confirmation.
5. Follow the order
Open My Orders from the same customer account to inspect the recorded order and payment status. Courier and tracking details appear only when available for the transaction. Keep the order reference so that relevant questions or delivery problems can be investigated.
6. Find help when needed
Read Delivery & Shipping for destination information, Returns & Refunds for order issues, and Payment Information if a card charge or checkout was interrupted. The Knowledge Hub provides longer practical articles about browsing, shipping and order tracking.
